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Frequently asked questions

Our sites are 100% encrypted, so your information is inaccessible to others. Payments are handled by Stripe and Paypal, two trusted players in the transaction field.

Our servers are hosted in Paris, France, and use green electricity. We pay our taxes in France

When your order is shipped, you’ll receive an e-mail with a tracking link so you can follow your order!

Yes, you can cancel your order up to 1 hour after purchase.

Contact us at [email protected] and we’ll explain the return procedure. You will only be responsible for shipping costs.

Our aim is to ensure that you are completely satisfied with your order.

If you order from the United State or Canada, you can return your article within 14 days of receipt and obtain a refund within 1 month of receipt.

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Please contact us only if you think there is an error on your order or if your order has not arrived after 30 working days after shipment.

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