Customer support
Our team is available Monday to Friday from 10am to 7pm.
Frequently asked questions
Shipping and ordering
You will receive a tracking link by e-mail following shipment.
Our business is located at 2915 Ogletown Road, Newark, Delaware, 19713.
Simply place a product in your shopping cart and follow the steps.
We ship worldwide. However, you may have to pay customs duties for certain countries.
We process your order within 24 working hours, prepare and pack it within seven days and dispatch it.
It takes another five to eight working days for delivery, for a total of ten to twenty working days to receive your parcel.
No, however we use the secure payment system Stripe which may have already registered your credit card.
You have 24 hours to change your delivery address if you make a mistake.
And if you change your mind...
Exchanges and feedback
Our aim is to ensure that you are completely satisfied with your item. You may exercise your right of withdrawal, within the legal period of 14 days, without having to justify your decision or pay any penalties, with the exception of return costs. To request a return, please contact us at [email protected]
In this case we will reship or refund you if this is not possible.
In this case, simply send us a photo of the problem and we will reship your order.
Yes, you can cancel your order up to 1 hour after purchase.
You can contact us at [email protected], on the chat or on the contact us page.
